Refund policy

Returns & Order Issues

We want you to love what shows up at your door. Since every Dead Hand Club item is printed especially for you after you place your order, we aren't able to accept returns or exchanges for a change of mind, color choice, or incorrect size.

Please take a quick look at the size guide before ordering — future you will appreciate it.

Something wrong with your order?

That's different, and we'll make it right.

If your item arrives damaged, defective, misprinted, or you receive the wrong item, contact us within 30 days of delivery. Please include:

Your order number
A brief description of the problem
A clear photo showing the issue

Depending on the situation, we'll arrange a replacement or refund. You generally won't need to send the defective item back.

Sizing & Color

Because each piece is made to order, we cannot exchange an item if the wrong size or color was selected at checkout.

Measurements are included in the product size guide, and we strongly recommend checking them before placing your order. Please keep in mind that colors may appear slightly different depending on your screen settings.

Cancellations & Order Changes

Changed your mind immediately after ordering? Contact us as soon as possible.

We may be able to change or cancel an order before it enters production, but once printing begins, the order can no longer be changed or canceled.

Incorrect Shipping Addresses

Please double-check your shipping address before placing your order.

If an order cannot be delivered because the address provided was incorrect or incomplete, additional charges may apply to have the item reprinted and shipped again.

Lost Packages

If tracking seems stuck or your package appears to be lost, contact us and we'll help investigate it with the shipping carrier and our production partner.

If a package is confirmed lost through no fault of the customer, we'll work with you on a replacement or other resolution.